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Defects

 Customer shall inspect the goods on delivery and shall, within seven (7) days of delivery (time being of the essence), notify the seller of any alleged defect, shortage in quantity, damage or failure to comply with the description or quote.  If the customer fails to comply with these provisions, the goods shall be presumed to be free from any defect or damage. For defective goods which we have agreed in writing that the customer is entitled to reject, the seller’s liability is limited to either (at our discretion) replacing the goods or repairing the goods.

Returns

Returns will only be accepted provided that:

(a) the customer has complied with the provisions mentioned above
(b) we have agreed in writing to accept the return of the goods; and
(c) the goods are returned at the customer’s cost within twenty (20) days of the delivery date; and
(d) We will not be liable for goods which have not been stored or used in a proper manner; and
(e) the goods are returned in the condition in which they were delivered and with all packaging materials, brochures, and instruction materials in as new condition as is reasonably possible in the circumstances.
We may (in its discretion) accept the return of goods for credit, but this may incur a handling fee of thirty dollars ($30) plus any freight.

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